Privacy Policy
Last updated: September 27, 2025
At 1 Alpha Service LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our services and website at www.1-alphaservices.com.
By using our services, visiting our website, or contacting us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name, phone number, email address, and mailing address
- Payment information (processed securely through third-party providers)
- Service details, project requests, and communications
Information Automatically Collected
- Log data (IP address, browser type, operating system)
- Cookies or similar technologies for site functionality and analytics
Third-Party Information
We may collect information from trusted third-party platforms (e.g., payment processors, scheduling tools) when necessary to complete a service.
2. How We Use Your Information
We use your information to:
- Provide, schedule, and complete handyman and renovation services
- Respond to inquiries and provide customer support
- Send invoices, payment reminders, and receipts
- Improve our website, services, and customer experience
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
- With service providers (e.g., payment processors, subcontractors) necessary to perform our work
- If required by law, regulation, or legal process
- In connection with a merger, sale, or transfer of company assets
4. Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations. Once no longer needed, data will be securely deleted or anonymized.
5. Security Measures
We take appropriate technical, administrative, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.
6. Cookies & Tracking
Our website may use cookies and tracking technologies to improve functionality and user experience. You can disable cookies in your browser settings, but some website features may not function properly.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Restrict or object to certain data uses
- Request data portability
To exercise these rights, contact us at the details below.
8. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect their personal information. If we become aware of such collection, we will delete it promptly.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date at the top. Continued use of our services after changes means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
1 Alpha Service LLC
📞 Phone: 702-994-5939
📧 Email: mwhite@1-alphaservices.com
🌐 Website: www.1-alphaservices.com